FTC Initiates Refund Process For NGL App Users Affected By Deceptive Practices

In a recent development, the Federal Trade Commission (FTC) has initiated a refund claims process for users of the anonymous messaging app, NGL. The move comes after allegations of deceptive tactics employed by the company, which allegedly misled consumers into purchasing a paid version of the app with promises of revealing the identities of those who sent them anonymous messages.

The complaint filed against NGL and its co-founders claimed that the company failed to deliver on its promises, leaving users without the desired information. It was alleged that the company did not obtain consent for recurring charges, adding to the list of grievances against the app. As a result, the FTC imposed a settlement, which not only banned NGL from marketing anonymous messaging apps to minors but also required the company to pay $4. 5 million in refunds to affected users.

The refund process, as outlined by an FTC compliance attorney, requires consumers to meet specific criteria. To be eligible, users must be at least 18 years old to submit a refund claim form. For those under 18, their parent or guardian must complete and submit the form on their behalf. All claims will undergo review before eligibility is determined.

For those seeking more information on this topic, The National Law Review provided details on the FTC’s ← →